Meet Elvis, King of the Road and Customer Service Education Teacher Extraordinaire

Sometimes the best customer service education lessons come from service providers who do all the right things at the right times and in the right ways. One such lesson came to me during a taxi ride. This was no ordinary ride, however.

I had an amazing experience in a brand-new, all-white Mercedes taxi. But it was not the car that impressed me – it was the driver, who clearly understood a thing or two about customer service education.

Martin Lim picked me up in his spotless taxi with current magazines in the back, a selection of CD music, a mobile phone for my use, digital video TV and an Internet-linked palmtop computer mounted on the dashboard. Lim maintains a database of his regular customers and even sends "Thank You" notes by e-mail after the ride.

By the time we reached my destination, I did not want to get out of the car.

Does all this investment pay off? Lim makes four times what an average taxi driver makes in his city. But then he is not a taxi driver. His (self appointed) title is "Provider of Personalized Limousine Service."

He even has a nickname – "Elvis." The name was given by a former customer, and it sticks. After months of loyal taxi travel, this customer bought a car. But he kept Lim's contact information handy.

Now, whenever the former customer finds himself lost on city streets, he calls Lim on the mobile phone and says, "You're the king of the road! Can you help me figure out where I am, and how to get to where I 'm going? "

Key Learning Points

Elvis stood out from the crowd by doing things more, better and different from the rest. He was not just a singer. He was the King. You can be, too. Take a customer service education lesson from the King of the Road to improve your own business.

Action Steps

Give yourself a customer service education by studying what everyone else is doing in your business, and then do something else. Make an extra effort. Get busy. Get famous. Get rich. Get a customer service education that pays off! …

Take Advantage of Free Practice Tests Online

In the online world, millions of people are accessing free practice tests on the internet. Many of these individuals hail from varied backgrounds and socio economic status. There are the professionals including university students, corporate employees and undergraduates who utilize the Internet to access these practice exams.

College Level Examination Practice Exams

For a college student, online practice tests are abundantly available online. There are types of tests like the CLEP test which helps a university student to gain more credits in his subject courses. The credits that they earn enable them the opportunity to spend a shortened time on their studies. In this case, the free practice exams gauges their rudimentary knowledge of a few subjects and theby accredits it to the student. Shorter time in the university means more affordable tuition.

Practicing also helps one to be aware of the subject areas where they are strong as well as on areas they are weak. These tests also measure the personal experience of the test taker as well as areas that require self study. This exam teaches the student about time management and prepares them for the actual examination.

It is an advantage if one knows comprehensive knowledge in one area of ​​mastery than just having a general idea of ​​the topics. In this situation, they may need to review more. The CLEP examination is very handy when the student's choice of school accredits his results from the CLEP free practice tests. It is a clear decision to check first with the school if they credit the scores you got in writing the tests.

Emergency Medical Technicians (EMT) Practice Exams

The emergency medical technicians or the EMTs operate on a very challenging and stressful kind of job. They need to undergo written tests and actual demonstrations to maintain or upgrade their skills to progressive levels. The online practice tests come in very beneficial to the trained professionals. They can measure their abilities, their strengths, and their weaknesses in a safe and controlled environment. Through the practice test applications they will be able to encounter different scenarios of emergency situations through the questions they will answer. The National Registry of Emergency Medical Technicians imposed the four graduated levels for the EMT level. These are the first responder, the basic, the intermediate level and the highest one which is the paramedic spot. In each level, there are free practice tests that can be accessed through the internet. All in all a student can save time and money by enrolling these free practice opportunities which are administrated online. …

Choosing the Right Nursing School For You

In considering going into the nursing profession, there are a few priorities that are crucial to determining future success. When individuals look at all of the criteria it becomes clear which schools would be a better choice. The first criteria that many people face when going back to school is financial. Some of the factors that need to be considered about the school are for instance, how much will it cost per credit hour?

Cost per credit hour depends on the school, whether or not it is accredited, a community college, a private college or a four year university. The other criteria for determining which nursing school to attend, is of course where or not one can obtain financial aid. Financial aid is available for many that are in the working class. There are also federal loans that can be obtained with very low interest rates. It would be considered a wise step to visit the financial aid office of a college or university near ones home to find out about the availability of government funding.

The next criterion, which may or may not be important for some, is the vicinity of the nursing school. For many whom work and plan to attend school, the closer the school's location the easier the commute. In this society of multitasking, the closer that work, home and school are to one another the better. Also, gas is now a real concern. Driving fifty miles may not have been a deterrent to some a few years ago, but certainly with the cost of fuel now days; it has become a real deterrent to many. Along with the schools vicinity, one needs to look at whether or not the nursing school is accredited.

If someone is considering obtaining an Associates Degree in Nursing from a non accredited nursing school, then if they decide to go on to their Bachelors of Nursing, they will find that they can not continue. The reason for this is due to the following; an accredited Bachelor of Science in Nursing Program, requires and accredited degreed Nursing Program from the two year Associate Degreed Nurse. What this assumes is that the two years Associate Degreed Nurse who graduated from a non accredited nursing school will not be able to transfer in their nursing courses to the four year university.

This may be a real stumbling block to those nurses who wish to go on for a Bachelor of Science in Nursing. It is also important to know how the nursing school graduates perform on the NCLEX®, the National Licensation Examination for Registered Nurses. When there is only a forty or fifty percent passing rate on schools National Boards, this should raise a red flag for the prospective nursing student. There is no greater disappointment then failing the boards on the first time around.

Many hospitals will hire graduate nurses prior to their sitting for the national boards, on the premise that if they fail their national boards, one of two things …